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AI dispute help for cross-border shoppers
Turn messy shopping disputes into clear refund claims.
RefundAI helps shoppers organize evidence, draft platform-ready dispute messages, and keep pressure on sellers or marketplaces until the case is resolved.
Built for the disputes platforms do not handle well.
Package not received
Tracking says delivered, the parcel is missing, or the seller keeps asking you to wait.
Wrong or fake item
The product does not match the listing, size, variant, brand, or promised condition.
Damaged or defective goods
You have photos, chat history, and order details, but need a stronger formal complaint.
How RefundAI works
Tell us what happened
Share the platform, order value, timeline, seller replies, and any evidence you already have.
Get a stronger claim
AI extracts the key facts and drafts a concise dispute letter matched to your situation.
Follow through
Use the message with the platform or ask RefundAI for help refining follow-ups.
RefundAI is not a law firm and does not guarantee a refund. We help you present a clearer, more complete case.
Designed for global e-commerce cases.
We focus on common cross-border shopping platforms and seller-operated stores where support teams often respond with generic scripts. RefundAI helps shoppers move from frustration to a structured claim: facts, evidence, request, deadline, and next step.
AmazoneBayAliExpressShopify storesIndependent sellers